All orders shipped UPS Ground.
RETURNS AND EXCHANGES
Returns and exchanges must be accompanied with the original invoice or sales receipt along with an explanation of the return. Merchandise credit will be issued for all returns. No returns will be accepted after 60 days without prior approval.
Custom scrimshaw orders and personalized items are non-refundable and non-returnable.
A 30% restocking fee will apply to the following types of returns:
· Products finished with polyurethane, varnish, oil, or other finishes. Please ensure accuracy of size before applying finish.
· Custom ordered/sized items that were made per your specifications.
· Items not accompanied by original sales receipt or invoice.
· Items returned after 60 days.
All prices listed in this website are subject to change without notice. Although we have made every attempt to ensure accuracy in pricing, we are not responsible for typographical errors in prices or item description in this website.
Please allow 6-8 weeks for delivery of all custom orders. **All woodshop and scrimshaw items are considered custom orders.
All items in stock will be shipped as soon as possible, however most wood and ivory products are hand made and may take extra time. Partial orders may be shipped unless otherwise specified or requested. Items not shipped with original order will be placed on backorder and shipped when available.
PLEASE NOTE: We CANNOT SHIP IVORY OUTSIDE THE USA. We will substitute Mammoth for an additional 20% charge.